Friquently Asked Questions

Our company does not support the use of naturals that are threatened or where the harvesting of the plant depletes natural resources or causes other environmental issues. Therefore, we use a blend of natural and synthetic ingredients. We adhere to strict IFRA standards, a 3rd party that sets safety standards for all compounds.

In Central Europe about 90 % of the candles are made out of paraffin. Candles made of stearin have a market share of about 3 % – 4 %. Candles made out of bee wax only make up about 0,5 %. Bee wax is rather expensive. Furthermore bee wax has to be processed in another way because of its viscosity. Bee wax candles do not have better burning characteristics than candles made out of paraffin or stearin.

We do not intentionally add any animal-derived ingredients to our products, but we are not a certified vegan facility.

Our candles use 100% cotton wicks that are free of lead and zinc.

It is frequently claimed candles from liquid paraffin are of inferior quality and would lead to pollutions – only candles made of beeswax or from stearin are valued positively. The truth is that candles made out of liquid paraffin earn the same positive assessments. Those which have most extensively been examined scientifically are candles from liquid paraffin. There is already existing a wide range of scientific surveys that all came to the result that burning down paraffin candles do not harm the health of human beings. Paraffin wax is not more unfavorable than stearin or beeswax. These are results from the biochemical institute of Professor G. Grimmer, Großhansdorf near Hamburg considered highly competent for environmental carcinogens. The institute tested 20 candles burned off within a little room of only 18 sqm of area. They were not able to measure any significant unfavorable concentrations.

For more information on the safety of candles, please check the National Candle Association.

Burning and use of candles

Try to hollow the candle with a small knife. If the spike is made out of metal try to heat it. Carefully put the candles on the spike. Be especially careful if you want to make this with pressed candles.

How can conical candles be stabilized in a non-fitting holder?

Candle is too thin:

a. Fix an adhesive wax slice at the bottom of the candle and press it in the candle holder
b. Pour some liquid wax of a burning candle on the bottom of the holder and fix the candle on it

Candle is too thick:

a. Scrape off some wax from the bottom of the candle
b. Put the cone of the candle in warm water and form it by hand so that it matches with the holder

Be careful lighting a candle. Make sure not to break the wick and avoid impurifiaction.

Scratch away some wax around the wick. The wick needs to have about 10 mm. Try to light the candle again.

The reasons for dropping candles could be a high room temperature, draft or if the candle is not in the upright position.

A small flame could be caused

  1. by a wick that is too small

b. by impurity and pigments that a blocking the wick

Candles should not be arranged to close to each other. Otherwise the heat of the candle could influence the burning behavior of the other candle. The heat could damage the form – the candle could start dropping. Therefore always use candles of the same size positioned on the same level.

There should be at least a distance of 15 cm between the candles.

It could be the wick was not able to suck enough wax. It could be the wick dies away.

The best way is to put the wick into the liquid wax. After the flame is extinguished raise the wick again.

Candles stop burning if the wick tilts into the liquid wax or if the transport of wax through the wick is blocked by impurity.

The best way to remove wax out of fabrics is putting one or two sheets of plotting papers on the wax stain. Start ironing on the plotting paper until the wax is absorbed. Repeat this process until the wax is removed. In case that the wax cannot be removed fully contact a laundry.

The reason could be that the wick became wet.

One reason for this could be that the flame does not get enough oxygen. Sometimes it could be the candle is too big for the lamp.

Glass candles holders – especially for taper candles can burst when the flame reaches the candle holder. Stop burning the candle before the flame reaches the candle holder.